Welcome to the Terms of Service for Gutans. These terms govern your use of our website, products, and services, and constitute a legal agreement between you and Gutans. Please read these terms carefully before using our website or making a purchase from us.
General Terms
By using our website, you agree to be bound by these terms and any applicable laws and regulations. If you do not agree to these terms, please do not use our website or make a purchase from us.
We reserve the right to modify or update these terms at any time, without prior notice. Your continued use of our website or products constitutes your acceptance of any changes to these terms.
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Gutans or our suppliers and is protected by United States and international copyright laws. You may not use any content from our website without our express written permission.
Trademarks
Gutans is a registered trademark of our company. All other trademarks, service marks, and logos used on our website are the property of their respective owners.
Product Descriptions
We make every effort to accurately describe our products on our website. However, we cannot guarantee that the descriptions are completely accurate, current, or error-free. If you receive a product that is not as described, please contact us immediately to arrange for a return or exchange.
Pricing and Availability
We make every effort to ensure that our pricing and product availability information is accurate and up-to-date. However, we reserve the right to change prices or product availability at any time, without prior notice.
If a product is listed at an incorrect price, we reserve the right to cancel or refuse any orders placed for that product at the incorrect price.
Order Acceptance
All orders are subject to our acceptance. We reserve the right to cancel or refuse any order for any reason, including if a product is out of stock, if we are unable to process payment, or if we suspect fraud or misuse of our website or services.
Payment
We accept payment by Visa, MasterCard, American Express, JCB, Diner Club, Discover Card credit cards. All payments are processed securely through our payment processing partners.
We do not offer any discounts or refunds after an order has been placed. All sales are final, except as provided in our Return and Refund Policies.
Shipping
We ship our products from the USA and offer standard shipping with a processing time of 1-3 days and a shipping time of 4-7 business days. We charge a flat shipping fee of $4.99 for all orders.
We are not responsible for any delays or damages caused by our shipping partners or for any customs duties or taxes that may be incurred when shipping internationally.
Return and Refund Policies
We offer a 28-day return policy for most products purchased from our website. To initiate a return, please contact us at [email protected] within 28 days of receiving your order.
We will provide a return shipping label and issue a refund for the purchase price of the product, less any applicable shipping or restocking fees. Refunds will be processed within 4-8 days of receiving the returned product.
We do not offer refunds for any products that have been used or damaged by the customer or for any products that are not eligible for return under our policies.
Disclaimer of Warranties
Our products and services are provided “as is” and without warranty of any kind, express or implied. We make no representations or warranties about the accuracy, completeness, or reliability of our products or services.
Limitation of Liability
In no event shall Gutans or its suppliers be liable for any damages, including but not limited to, direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our website or products, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify and hold Gutans and its affiliates, officers, employees, and agents harmless from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your use of our website or products.
Termination
We reserve the right to terminate or suspend your access to our website or products at any time, without prior notice, for any reason or no reason.
Governing Law
These terms and your use of our website and products shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law.
Dispute Resolution
Any dispute arising out of or in connection with these terms or your use of our website or products shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in Los Angeles, California, and shall be conducted in the English language.
Waiver and Severability
Our failure to enforce any provision of these terms shall not be deemed a waiver of such provision or of our right to enforce such provision in the future. If any provision of these terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
Entire Agreement
These terms constitute the entire agreement between you and Gutans regarding your use of our website and products and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Gutans.
Contact Us
If you have any questions or concerns about these terms or our website and products, please contact us at [email protected].
By using our website or making a purchase from us, you acknowledge that you have read, understood, and agree to these terms.